At Wishwind Trading LLC, we are committed to ensuring your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and we strive to make the return process as smooth and convenient as possible. Please take note of the following points regarding our return policy:
Returns are accepted within 3 days of receiving your order. - To initiate a return, please contact our customer service team within this timeframe.
Returns are not applicable for personal appliances, including but not limited to electronic gadgets and night lights, due to hygiene and safety reasons.
Only products in their original condition, unused, and in the original packaging will be eligible for return
To initiate a return, please contact our customer service team via email or phone within 3 days of receiving your order.
Provide your order number, reason for return, and any relevant details.
Our customer service team will guide you through the return process and provide you with a return authorization number (RAN).
Ensure that the product is returned in its original packaging, including all accessories, tags, and labels.
Failure to return the product in its original packaging may result in a partial refund or refusal of the return
Upon receiving the returned product, our team will inspect it to ensure it meets our return criteria
If the product is deemed eligible for return, we will process a refund to the original payment method within a reasonable timeframe.
Please note that shipping and handling fees are non-refundable, and return shipping costs are the responsibility of the customer.
n the unlikely event that you receive a defective or damaged product, please contact us immediately for assistance.
Returns for items purchased during promotional events or sales may be subject to special conditions, as specified at the time of purchase.
Your satisfaction is our priority, and we are here to assist you with any concerns or inquiries you may have.
If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact our customer service team.
We reserve the right to update or modify our return policy at any time without prior notice. Any changes will be reflected on our website.
Thank you for choosing Wishwind Trading LLC. We appreciate your business and look forward to serving you again in the future.